Shipping & Return Policy

How we get your gear to you — and what happens if something's not right

Last updated: July 8, 2026

Shipping Rates

We currently ship within the United States only. Every order ships free within the continental US — no minimum, no calculated rates at checkout.

International shipping isn't available yet, but it's something we're working on. Sign up for our email list to be notified when it launches.

Processing & Delivery Times

Most orders are processed and shipped within 1–2 business days. Once shipped, standard delivery typically takes 5–7 business days within the continental US. You'll receive a tracking number by email as soon as your order is on its way.

Business days are Monday through Friday, excluding US holidays. Delivery times are estimates provided by the carrier and are not guaranteed.

Returns

We want you to love your gear. If you're not fully satisfied, you may return eligible items within 30 days of the delivery date. To be eligible for a return, items must be:

Certain items may be non-returnable for hygiene or customization reasons — including custom or personalized designs and any items marked final sale. These will be noted on the product page.

How to Start a Return

To begin a return, contact us with your order number and the item(s) you'd like to return. We'll respond with return instructions. Please don't send items back before receiving those instructions.

Customers are responsible for return shipping costs unless the return is the result of our error (see below). We recommend using a tracked shipping method, as we can't be responsible for items lost in return transit.

Refunds

Once we receive and inspect your returned item, we'll email you to confirm. Approved refunds are issued to your original payment method within 3–5 business days. Depending on your bank or card issuer, it may take additional time for the refund to appear on your statement.

Exchanges

Need a different size or color? Reach out through our contact page and we'll help you exchange it. Exchanges are processed within 3–5 business days of us receiving the returned item, subject to availability.

Damaged, Defective, or Wrong Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with a photo of the issue. We'll make it right at no cost to you — including covering return shipping and sending a replacement or full refund.

Questions?

If anything about your order or a return is unclear, we're happy to help. Just send us a message.