Privacy Policy

Last updated: July 8, 2026

This Privacy Policy explains how Dink Gear Shop ("we," "us," or "our") collects, uses, and shares information when you visit or make a purchase from our website. By using our site, you agree to the practices described here.

Information We Collect

We collect information you provide directly to us, including:

• Contact details: your name and email address when you create an account, place an order, or send us a message.
• Order & shipping details: the products you buy and the shipping address you provide at checkout.
• Payment information: processed securely by our payment provider. We never see or store your full card number.
• Communications: messages you send through our contact form.

We may also automatically collect limited technical information, such as your browser type and general usage of the site, to keep it working and secure.

How We Use Your Information

• To process and fulfill your orders and send order confirmations and shipping updates
• To respond to your questions and provide customer support
• To manage your account, if you create one
• To send you marketing emails, only if you've signed up for our email list (you can unsubscribe at any time)
• To protect against fraud and keep our site secure

Payment Processing

Payments are handled by Stripe, a PCI-compliant payment processor. Your card details are entered directly into Stripe's secure fields and are never stored on our servers. Stripe's use of your information is governed by its own privacy policy.

Service Providers We Share Data With

We share information only with the trusted providers we rely on to run the store:

• Stripe — to process payments securely
• Supabase — to store account and order records
• ShipStation and shipping carriers — to ship your order and provide tracking

We do not sell your personal information to third parties.

Cookies & Local Storage

We use your browser's local storage to remember the items in your shopping cart between visits, and a secure session cookie to keep you signed in. These are necessary for the site to function.

Data Retention

We keep your order and account information for as long as needed to provide our services and meet legal, tax, and accounting requirements. You may request deletion of your account at any time from your account page or by contacting us.

Your Rights

You may request to access, correct, or delete the personal information we hold about you. To make a request, or to opt out of marketing emails, contact us and we'll take care of it.

Children's Privacy

Our site is not directed to children under 13, and we do not knowingly collect personal information from them.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we'll revise the "Last updated" date above. Significant changes may also be communicated by email or a notice on the site.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please send us a message.